Our team’s aim is to provide high quality
We had devided us all into three departments in this regard.
First - developers, who design software and keep it stable over time.
Another division - specialists responsible for routes quality. They are professionals of this craft and tirelessly monitor traffic stats such as average length of telephone calls, its successful rate and so on. If poor quality is detected, they rapidly switch suppliers. They always can find reliable route through the work with hundreds VoIP and SMS traffic providers.
The third department is tech.support. It helps to deal with emerging issues working directly with clients. Also it addresses clients wishes to the other two departments.